Available in English only — a translated policy is one nobody has checked. Back to Aspenote
Email support@aspenote.com and a person will answer. Most things below are faster.
Nothing is lost. Your recording is saved on your phone and the job finishes itself, including after you close the app. Open the note and tap the paused line to try again immediately.
Around a minute for ten minutes of audio, and a few minutes for a two‑hour meeting. The app shows an estimate and notifies you when the note is ready, so you can leave the screen.
It should not — Aspenote writes every language in its own script, including mid‑sentence. If you see otherwise, email us the language and we will fix it.
Yes. Recording pauses for the call and resumes automatically into the same file. A notice stays on screen with the elapsed time.
Three recordings of up to ten minutes, and two questions. Every free recording gets the complete result — full transcript, full summary. Nothing is blurred or locked.
Tap the … on any note in the list, or swipe it left. There is a few seconds to undo; after that the note and its recording are gone for good.
Play Store → your profile → Payments & subscriptions → Subscriptions → Aspenote → Cancel. You keep Pro until the end of the period you already paid for.
Email support@aspenote.com from the device and we will remove everything we hold within 30 days. See the privacy page for what that is.